Customer Service

How can we help you?

We offer the following payment methods:

  • Credit card
  • Cash

We also offer accounts for some trade customers. Please contact us for to discuss your trade needs.

We can deliver products purchased over the phone or in-store to you.

How long will my delivery take?

In most cases, delivery of products purchased can be facilitated Same Day or within 1-2 days.
Products that need to be ordered in may take longer, 7-14 days.

To find out if a product can be delivered to your area, contact us.

Alternatively you can pick-up from us at 24 Enterprise Crescent McDougalls Hill 2330 NSW.

We happily assist customers who wish to return goods purchased from us.

You can return an item to us if you have received a damaged/faulty product.

We accept returns under the following conditions:

  • All returned goods must be unused, in original packaging and in saleable condition
  • Receipts and tax invoices must be valid and intact

Refunds will be processed using the payment method stated on your original receipt. If you do not have a receipt, or are unable to produce the card that you paid with, we are unable to accept returns. 

Note: Original credit card must be present to receive a refund.

We don’t accept returns for change of mind.